marketing FAQs

We’re not a genie in a bottle, but rather a tool in your toolbox to help you project your message to the masses online. We provide digital content to keep your online credibility intact while keeping your audience informed and engaged. This includes social media content, email newsletters, and marketing, as well as blog articles, and other updates to your website.

social media
FAQs

  • You bet! Ultimately, your social media channels are still your channels…so feel free to go live, post a video or anything else for that matter. If you need some help with that or want some guidance, we are happy to help you out!

  • We do our best to take on your voice and your messaging so that your followers don’t realize you aren’t the one directly posting to your account. That’s something we develop together as we meet each month and as you review your posting plan each week.

  • We know life and business is uncertain and if you have something that comes up unexpectedly, we want to help you get the word out across your channels. We give each social media client a direct communication link where we discuss everything pertaining to your account. So if an emergency strikes, we are here to respond right away … think of it as your own bat phone and bat signal!

  • Yes! We love submitted content. We can format it and fancy it up a bit if need be to make it best for social media. So never fear… send over what you have and we’ll use it in the best way we can. And of course, if there are certain things you need to share at a certain time… just let us know!

email marketing FAQs

  • We encourage value-packed emails that aren’t just sales-y, money-grabbing emails. We want to convey your message in a personal way that speaks like a friend chatting and catching up over coffee. It goes back to the know, like and trust factor… which holds true in email marketing, too.

  • No worries! We can set you up with an email marketing delivery system that works best for you and most of the time those systems are free!

  • Absolutely not! We protect your email addresses and keep them safe so that no one intercepts them and they will never be sold to any other providers. In fact, your email list is yours! Whenever you want to have it, we’ll be happy to download it for you at any time.

  • We discuss the timeline as part of your monthly consultation. Depending on what you need, the time can change each month. While we don’t tie you to a certain sending date each month, we do want to create enough time to craft your email and give you time to view it before it goes out.

  • We can provide links or the html code for you to share your email newsletters on your website if your site has that capability. While you do have some options to share newsletters on your social media, we often suggest that you refrain from sharing on your social media channels… we want people to subscribe to get your emails. If it exists on social media channels, they don’t have to sign up!

  • It’s no problem! We pride ourselves on being able to curate and create newsletters out of thin air! But usually, we are able to come up with some great ideas for you that get the juices flowing! We work as a team to get it done for you!

Let’s stay in touch!

Whether you’re ready to get started on a project or not, let’s keep in touch! We offer a lot of great insight and resources to help you in your marketing… but we usually only share them via email. So be sure to get in on this goodness! Use the form and we’ll add you to the club!